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Case file · CY-2026-01847

One request, followed the whole way through.

A real certificate request lands at 9:41 AM. It moves through five stations and leaves as a verified ACORD 25, issued in seconds instead of the better part of an hour. This page walks the same rail the request rides.

1

09:41:02 · It arrives

Start where the request already lives

A holder emails your desk, a client fills your form, or the AMS pushes one over. Coily meets the request in Outlook, Gmail, or the dashboard. Nothing gets retyped, nothing gets re-keyed.

  • Reads the original email
  • No new portal to babysit
  • Works beside your AMS
Station 01 · Request09:41:02

Certificate request: Meridian PM

Please provide a COI naming us as additional insured, waiver of subrogation, $1M/$2M GL for janitorial at 400 Commerce Park Dr, needed by Friday.

2

09:41:06 · Coily reads it

Every requirement, pulled and scored

The AI extracts the holder, the insured, each coverage line and limit, and every provision (additional insured, waiver of subrogation, primary & non-contributory), then scores its own confidence on each field before anything moves forward.

  • Finds the clause buried in ¶14
  • Two requirements, not one
  • Low confidence → a human
Station 02 · Read09:41:06
Extracted from the email
HolderMeridian Property Mgmt99%
InsuredPinnacle Janitorial98%
Additional InsuredRequired97%
Waiver of SubrogationRequired96%
General Liability$1M / $2M99%
3

09:41:12 · FormLock verifies

Checked against the policy record, form by form

Requirements match to the insured's live policies, and every provision is checked against the policy record on file, matched to the endorsement form number wherever the policy records one. FormLock fails closed: if the record doesn't back it, Coily won't assert it.

  • CG 20 10 vs CG 20 37: caught
  • Expired policy: flagged
  • Unbacked waiver: refused
Station 03 · Verify09:41:12
FormLock · against the policy record on file
Additional insuredCG 20 10 04 13
Waiver of subrogationCG 24 04 05 09
GL $1M / $2MDeclarations
Completed operationsCG 20 37 absent→ human
4

09:41:16 · It issues, or it asks

Verified issues in seconds; unsure asks a human

Clean requests draft a compliant ACORD 25 and issue on the spot. Anything ambiguous routes to a licensed professional with the exact question attached. The fast path and the correct path are the same path.

  • Issued in seconds
  • Ambiguity → routed, not guessed
  • Speed never overrides review
Station 04 · Issue09:41:16

Certificate of liability insurance

ACORD 25 · CY-2026-01847

HolderMeridian Property Mgmt

Additional insured✓ CG 20 10

Waiver of subrogation✓ CG 24 04

Issued
5

09:41:17 · Delivered & provable

The holder gets the cert. You get the receipt.

Every certificate ships with a Verification Report: the forms cited, the policy snapshot frozen at issuance, a tamper-evident ID and hash. Eighteen months later you produce the proof; you don't reconstruct it.

  • Tamper-evident vrf_ ID
  • Policy state frozen forever
  • Audits become lookups
Station 05 · Prove09:41:17
Verification Report

reportvrf_9f2ka31mc84

sha-256b3a1…e56f (tamper-evident)

policy statefrozen at issuance

forms citedCG 20 10 · CG 24 04

Provable 18 months from now, in one click

09:41:17 · delivered, logged, provable

Where it meets your day

One engine. Wherever the request shows up.

Outlook add-in

Coily drafts the cert beside the request email. Review, issue, done.

See the add-in

Gmail add-on

The same one-click issuance in the Gmail side panel.

Dashboard

Queue, clients, policies, certificates. All verified and logged.

API & AMS

Issue programmatically; Enterprise keys, webhooks, connectors.

Seconds

A verified certificate, issued

from the moment the request is read

5/5

Stages on every certificate

read · match · verify · decide · prove

How long the proof lasts

tamper-evident, frozen at issuance

Ready when your next request is.

Start free and issue your first verified certificate today, or talk to us about your desk.

FormLock runs on every certificate, on every plan. No configuration.