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Insights on certificates, E&O risk, and the tools of the trade.
A working guide to the small, fast-moving market for AI certificate-of-insurance issuance: who does what, how each tool actually verifies coverage before a certificate goes out, and how hard it is to connect to the systems you already run. Coily is our own product, and this analysis explains, on the specifics, why it comes out on top.
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Certificate errors show up in agency E&O claim studies year after year, and the fact patterns barely change. A look at the recurring failure modes, and the workflow principles that close them.
Certificate volume keeps climbing, holders keep getting stricter, and AI has finally reached the service desk. Five trends every agency principal should be watching, and what they mean for the way certificates get issued.
A certificate of insurance confers no coverage: it's your agency's written representation of someone else's policy. Here are the failure modes that volume and manual process make inevitable, and the process principles that close the gap.
Coily is now available: it reads a certificate request, verifies every provision against the policy's actual endorsement forms, and issues a compliant ACORD 25 in seconds, with a Verification Report attached to every certificate.